Iași, Romania
Strada Moara de Vânt, nr. 34
N/A
+40 737069835
Wheelchair-accessible entrance
Some flight confusion when collecting the hire car so it wasn't ready. However, the staff were apologetic and sorted out an alternative car.
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Always happy with the service and ride I get from Avis here in Iasi. Mircea and Mihaela are both incredibly helpful and always go above and beyond their call of duty. I've rented an assortment of cars from them from coupes to hatchbacks to SUVs and I've always been impressed with the quality & condition of their vehicles. Love me a Dacia ;) The staff has always been incredibly helpful and gone above and beyond even when I've called for a car with less than 30 minutes notice they were able to accommodate. We appreciate your hard work and dedication!
My advice is: stay away from this car rental agency ! Here is my own experience: I had a flight early in the morning so I had to leave the car in the parking at 4 am and the key in the Avis mailbox. At 8:30 am I received a message informing me that one of the doors and the back of the car are damaged, and that I have to pay 300 euros. I had taken a close look at the car before leaving it and I had seen none of these things. Over the vacation I had driven the car only from our AirBnB to our relatives' house and back, with safe parking places in both locations, and had no accident on the way. So I cannot see how these two damages could have occurred. The photos and measurements that I received seem to say that the bending at the back is small, and the dent in the door is both small and low down. In the agreement that you sign in the beginning it is written that they can charge you for dents above 25 mm, and stone chips above 5 mm, and obviously they take this literally. So either you bring your own fine measurement toolkit when you take the car, or you resign yourself to the idea of paying a few hundred euros in the end for no clear reason, or you use another car rental agency at the Iasi airport.
Good service and friendly staff.
Pentru un aeroport international, se poate mult mai bine. E cam inghesuit.
Echipă tânără dornică sa ajute, mașini noi. O experiență de 5 stele. Multumesc AVIS Iasi
Niciodată nu primesti mașina pe care o rezervări, tot timpul una mai proasta, super exigenți la verificarea mașini, deși la check in ți o parchează in fata terminalului sa nu poți sa o verifici in detaliu.. Taxează pana și noroiul’ de pe ea ca dauna..
Servicii excelente!
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