Otopeni, Romania
Calea Bucureștilor 224
N/A
+40 742215361
Very happy with the services provided and pleased to see this level of profesionalism. Had my reservation done from abroad and got the confirmation very fast. The team from Otopeni offered me lost of useful information and they were friendly and helpful. Got an almost brand new car that was well equipped for our safety and comfort (F1 tier). The car inspection was done in my favor and any initial tiny scratch was marked out to not have any issues at the drop-off. Then about 400 km away, the car was picked up directly from our house and inspected. The process was quick and transparent and I was provided with all the information I needed to not feel hassled. The report was filled in and the whole experience was quick and simple. Thank you Autonom!
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We came to Romania for 2 days and chose autonomy based on reviews we had seen. The representative when we picked the car up was very friendly and helpful. The car was in perfect condition and immaculately clean. On returning the car a rep from the company dropped us off at the airport. We will definitely use autonom again.
Amazing rent a car agency. The best team , the best professional services. If you want to rent a car, always choose Autonom and you will not be disappointed P.S For all those who talk badly about this company. I think you smoked something weird or you were drunk when you rented it the car
We booked an Enterprise rental car from Canada for about 150 thru Expedia and when we arrived in Bucharest, Romania on April 19, they told us that because we don’t have international drivers license, we can not rent Enterprise, we must rent from this local company Autonom for 560, include 100 fee drive permit to Bulgaria that never asked by boarder control. When we picked up the car because it is late and dark, we did not find this existing tiny scratch on the windshield. When we return the car today (Apr 27,2019), they charge us 350 for this tiny 8mm scratch that was forever exiting. Include diesel this car rental cost us 1200. It is such a horrible experience because we are rush to the airport and no time to disputes with them. It is my worst travel experience in Europe. Never rent car from this fraud company Autonom and if you do, take the full picture include windows. The plate # of this car is white Jetta B237AUT.
Very unprofessional! I do not recommend this car rental agency. You would expect high professionalism for their high prices, but you will be wrong. The guys from the return area / pick up have shown disrespect by smoking inside the office. They have no idea about fiscality letting me wait for the invoice for several days. Hope this will give you a chance to reconsider your option when renting a car from Otopeni Office.
They're just fine. The prices are reasonable. They have delivered the car to custom pickup location at non-working hours (7AM at Saturday;)), they gave me a car in good technical condition and the car itself was rather new (about 57000km on odometer). The only issue - mobile terminal did not have paper in it so I did not received a receipt (it was not necessary for me) and luckily I had a mobile phone with me and we can check that the transaction is performed by sms from the bank. Don't know how things would go without the phone and SMSes. Thanks guys, I had a great trip to mountains!
I am sure, this is only one company which takes debit card for car deposit. (Then the deposit is as the maximum excess). The original price is higher than in the other company (for A class 24 per day instead od 15 like in sixt company). I had no resercation. We did it after landing. The staff was nice, could speak english well and he gave us special price (20per day for A class car). In the terms is no hidden fees like in other companies. Unfotunately, I made a small scratch on front bumper. Then they charge me just for 150 instead of 300 (this amount was noted in the terms) beacause the scratch was small. I think thar other companies would charge me for full 300. They determined the amount in 2 business days, third day, the rest of deposit was back on my account (inbelievle for debit card...I can fully recommend the company. The amounts are in euro.
Excellent, professional, dedicated service! I’ll always use this company when traveling to Romania.
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