București, Romania
Bd. Timișoara 60E
N/A
+40 214443335
DeliveryIn-store shopping
Wheelchair-accessible entrance
All in one place to fix your car. Reliable.
like
I wish they were more polite and tell you all the information from the very beginning. But after all they work ok.
Fast and efficient. Great staff
Best Renault Dealers from Bucharest. Here, you can find parts for Renault/Dacia/Nissan cars and also have service for car repairs. People from the Serus are very kind. Great team
Total lack of respect for the customer, and untrained so called mechanics that are jumping to conclusions without any proof!
Wrong diagnosis on a car. They said to buy an expensive part that will solve the issue, it obviously didn't so went back with the problem and they did not want to take the part back although it was under guarantee for a month (in this first month you can return the part and request the funds back without any motive whatsoever based on the law - after that it becomes a usual guarantee of 2years that you can replace/repair if that is the case) and did not accept to return it and give back the money spent on the useless part. They delayed in order to have the part out of that 1 month guarantee. Car kept in the service 1mo, they solved nothing stating that the issue did not reproduce while they had it in the service. Month passed, that 1 mo guarantee lost, issue not solved. They gave the car back saying its solved. 2 weeks later the problem reappeared, went back they said to bring it back to test it once again....seems the issue can only be solved if it only happens under their supervision. Don't know how that works when as a client your input and proof (videos, photos and all) are not taken into account... Careful if you have an issue and decide to go to these guys...as the current situation is.. Amount paid on a part that was not the source of the issue.. The problem not fixed after almost 15 visits (!!!!!) the answer is still \I don't know.. We shall see..
Nice people.
site people are the best. Regards
Deli
The best companies in the category 'Deli'
DeliveryIn-store shopping