București, Romania
Bulevardul Mircea Voda 30, etajele 1-3
N/A
+40 800070888
Worst electricity company in all of Europe. Appalling customer service, the phone operators are subcontractors and are very rude, they will even close your call and raise their voice at you. For 20 years I have an electricity blackout almost every 2 weeks in Ilfov County. 20 YEARS ! Countless calls, countless reports and countless lies from E-Distributie Muntenia. They will tell you any lie they can in order to be left alone. It's best to just report them to ANPC (or your local Customer/Consumer Protection) and let them help you. Avoid these people at all costs. If you have electricity problems, it's better to ask for a manager to have a 40% chance of solving it. If you don't escalate the problem, no one will come to help you. Another solution is to report them to your local Customer Protection agencies or even to your Town/City Hall directly to your mayor.
like
2 ore fara curent in anul 2020.. e inacceptabil. M-am saturat de scuze puerile oferite de operatori. Pentru neplacerile repetate ar trebui sa primim factura cu 0 lei.
O bătaie de joc Nu te ajuta nimeni și te i a în râs Le am explicat ce probleme am și nu ma poate ajuta nimeni
5 intreruperi intr-o singura luna, si luna nu s-a terminat. oamenii din call center total nepregatiti, orice intrebare are ca raspuns scriptul predefinit, chiar daca nu raspunde intrebarii. 0 comunicare, 0 dorinta de a rezolva problemele.
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